Advice Worker - Bridge Northumberland

When you first meet a client, they may be struggling to move forward with their lives. Supporting them and giving them the tools to do this is extremely rewarding.’ is how one of our Advice Workers described the work they do.

Citizens Advice Northumberland is looking for another Advice Worker to provide advice and casework in all aspects of money management and in particular welfare benefits to clients referred to the service through Bridge Northumberland.  You will have a passion for working with people, helping them through challenging situations with a willingness to train and learn on the job. Full training in benefits advice will be provided if this is something you don’t have.

Citizens Advice Northumberland offers free and confidential advice online, over the phone, and in person.  We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.  We help with everything from money issues to problems at work, housing to consumer rights.

Led by Northumberland County Council, Bridge Northumberland works with people who face the biggest barriers and challenges, no matter what, to connect or reconnect them with education, training, volunteering and work.  Working together with a number of partners, each organisation has been handpicked to deliver the project based on their varied specialisms working with people and communities with financial issues, mental health issues, building employment skills, volunteering among many more.

Vacancy Details

Salary:                  £19,733 to £24,667 pro rata depending on experience   

Hours:                   30 Hours

Closing date:       Tuesday 7 September 2021 9.00am

Interview date:   Tuesday 14 September 2021

Location:              This is a county wide position and travel across Northumberland will be expected.

This project is funded by the European Social Fund and The National Lottery Community Fund.