Community Adviser

Citizens Advice Northumberland offers free and confidential advice online, over the phone and in person. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Our service supports people who face every kind of barrier and challenge to social and/or financial inclusion. We help them to find solutions and a way forward that works for them.

We are looking to recruit a Community Adviser to work in community settings across Northumberland. Ideally, you will have previous advice experience, but we will provide a full training programme to highly motivated individuals without previous experience, but who can show a willingness and ability to learn and develop quickly.

You will have exceptional communication skills, excellent IT skills and a passion for the aims and objectives of Citizens Advice Northumberland.

Employees benefit from:

  • Being part of a highly committed team who work together to bring about positive changes for individuals, local communities and society as a whole
  • Structured Personal Development process with clear opportunities to develop yourself professionally and your career within the organisation
  • Full training appropriate to the role
  • 36 days annual leave (including bank holidays) for full time employees
  • Access to our better Health at Work programme
  • Enrolment in the Company Pension Scheme

Citizens Advice Northumberland is a Disability Confident and Living Wage employer and has signed the North of Tyne Good Work Pledge.

Vacancy Details

Job Title: Community Adviser

Salary: £19,047 – £23,440 depending on experience

Hours: As part of our commitment to being a flexible employer, applications are welcomed from candidates who are able to offer anything up to 37 hours a week.

Location: Northumberland based.

Closing date: 9.00am 31st January

Interview date: 8th February


To find out more about the role contact:
Richard Hubbard
07384 510725