If making a difference in people’s lives and helping others do the same is important to you, we have an exciting opening at Citizens Advice Northumberland.

We are recruiting a Welfare Benefits Support Officer to provide support to the Welfare Benefits team by carrying out a range of administrative tasks and activities that prepare clients to receive welfare benefits advice.

We are looking for a highly motivated individual who has experience of working in a fast paced administrative position, is reliable, and can demonstrate a willingness to learn and develop quickly. 

You will have exceptional communication and organisational skills and a passion for the aims and objectives of Citizens Advice Northumberland.

Employees benefit from:

• Being part of a highly committed team who work together to bring about positive changes for individuals, local communities and society as a whole
• Structured Personal Development process with clear opportunities to develop yourself professionally and your career within the organisation
• Full training appropriate to the role
• 36 days annual leave (including bank holidays) for full time employees
• Access to our better Health at Work programme
• Enrolment in the Company Pension Scheme

Citizens Advice Northumberland is a Disability Confident and Living Wage employer and has signed the North of Tyne Good Work Pledge.