Need Advice?

We are working hard to return to a normal service, but please check here for your local office information.

If you are offered a face to face appointment, where possible, please do a lateral flow test beforehand and only attend if it is negative.

Arrive at the office at your appointed time, avoiding being early or late, as we need to manage traffic through the building. You will be asked some brief questions about your present health, your temperature will be checked and information taken to comply with current ‘Track and Trace’ guidance.  Unless exempt, you will be expected to wear a face covering or a visor throughout your appointment.

Please keep at least one metre away from your adviser.

Once your appointment has finished please remain seated until we indicate it is clear for you to leave the building.