• Providing free confidential and impartial advice

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How to get advice

What we do

At Citizens Advice Northumberland we can give you free, confidential, impartial and independent advice and information on a wide range of subjects.  This includes benefits, work, debt and money, consumer issues, housing, family, law, immigration, health and more.

Have you received a Migration Notice letter?

Do not ignore it or you may lose your benefits!

We can assist you in moving over to Universal Credit.

Volunteer with us

Is rewarding, challenging, and enjoyable. It can keep your mind active. You can meet people. It can help you develop skills and experience for employability. Whatever your reasons for volunteering, or the role, you will find an interesting and worthwhile volunteer experience with us.

Makes a difference to our communities. Last year we supported over 37,700 people across Northumberland via our face to face, telephone and email advice services. We can only do this work thanks to our team of amazing, dedicated volunteers, but we need more.

Is diverse. Our volunteers come from a range of backgrounds. We particularly welcome applications from people with disabilities, physical or mental health conditions, LGBTQ+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities.