Big Energy Saving Winter
We’re taking part in Big Energy Saving Winter. Find out how you can Check, ...
For Telephone advice call: 0800 144 8848 Mon – Fri 9.00 – 4.30 Debt and Money advice call: 01670 339960 or text “DEBT” to 81400 Energy Advice call: 01670 339960 Macmillan Benefits advice call: 01670 339985
Please Note
Due to the latest government lockdown restrictions in England we at Citizens Advice Northumberland will be maintaining a face to face presence in our Ashington, Berwick, Blyth, Hexham and Amble offices for the most vulnerable clients and/or those who cannot access our services remotely for whatever reason to receive scheduled appointments on general or specialist advice issues.
Effective immediately we have suspended all drop-in sessions for 4 weeks, and will triage all clients through our freephone adviceline, local telephone numbers, emails, text and webform enquiries and attempt to support them remotely first if at all possible.
Our advice is still available over the telephone and online.
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Keep up to date
Margaret Richardson
01:26 08 Mar 20
Outstanding service friendly non judgemental approach from staff highly recommended
Rachael Young
10:57 13 Feb 20
Couldn't do without the citizens advice highly recommended for help and advice if they can't help they will direct you in a way forward
Jump & Bounce Northumberland Team
09:01 11 Oct 19
Nice friendly place staff are willing to listen and help thank you for the help. Relaxed atmosphere wonderful queue system
Iain Younger
12:07 15 Sep 19
Used them quite a few times now I can't thank them enough what an outstanding service any problems guys give them a ring
Clare Armstrong
16:46 03 Jul 19
First class been a few times and have always had good service and sorted
Dave Cox
09:26 05 Jun 19
No help messed around for 3 months and now cant do anything offical complaint in now
Andy Nelson
12:05 10 Jan 19
Excellent service - and very supportive in times of crisis my only criticism is that currently (9 Jan 19) the telephone numbers for CAB do not allow you to speak to anybody at the Ashington office - a far cry from the 01670 number they used to have that worked, I hope this is resolved soon ..
Graham Leyland
12:38 16 Mar 16
I have been in and used their services before and they are very good. However, at the moment I am house bound and needed some advice. I was told they cannot do this over the phone but that there was an advice line I could call. 3 days later and after calling them each day and been waiting on line for an hour each time, I still have not spoken to anyone. Not good enough CAB>
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