• Cramlington

    See below for our office addresses, opening times and contact details

Please Note

If you are offered a face to face appointment, where possible, please do a lateral flow test beforehand and only attend if it is negative.

Arrive at the office at your appointed time, avoiding being early or late, as we need to manage traffic through the building. You will be asked some brief questions about your present health, your temperature will be checked and information taken to comply with current ‘Track and Trace’ guidance.  Unless exempt, you will be expected to wear a face covering or a visor throughout your appointment.

Please keep at least one metre away from your adviser.

Once your appointment has finished please remain seated until we indicate it is clear for you to leave the building. 


0808 278 7944– Advice Line
Monday to Friday 9.00am to 4.30pm

01670 339960 – Debt Advice Line
Or Text DEBT to 81400

01670 339985 – to cancel or rearrange appointments


The Community Hub at Cramlington
Manor Walks Shopping Centre
NE23 6YP

For pre-booked appointments

1st Floor, 13 Dudley Court
Manor Walks
NE23 6QW

Opening hours

Monday 10.00-12.00 Drop In