Get help applying for Universal Credit

Our Help to Claim service can help you find out if you can claim Universal credit and if it is the right benefit for you to claim. Our Help to Claim Advisers can support you in the early stages of your Universal Credit claim, from the application, through to your first payment around 5 weeks later.

Help to Claim is a National dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help you throughout the process of making your claim and with things like:
how to gather evidence for your application
or
how to prepare for your work coach appointment.

They can help you work out how much Universal Credit you will get depending on your circumstances and any income you may have.

Call us for free : 0800 144 8 444 Monday to Friday 8am – 6pm

Webchat can be accessed Monday to Friday 8am – 6pm here

Visit ‘Help to claim‘ for on-line advice and detailed information

To contact Help to Claim in Northumberland telephone 01670 339985 or email uc@citizensadvicenorthumberland.org.uk
Visit the contact page to see opening times of our offices