Impact of Claiming Universal Credit

Despite improvements, people are still struggling to make a claim for Universal Credit and to meet their essential living costs such as rent, energy and food during the 5-week wait for their first Universal Credit payment.

A new report – Impact of Claiming Universal Credit – published by local Citizens Advice offices in the North-East (Newcastle, Northumberland, South Tyneside, Gateshead, Sunderland and County Durham) has called for the Government to take steps to improve the Universal Credit claiming process and reduce the 5-week wait in receiving a first payment.

A summary of the report can be found here…

The full report can be found here….



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