Welcome back to our staff who have been returning to our premises throughout Northumberland.  We had mobilised our staff earlier this year to work from home during the initial stages of the Covid-19 Pandemic.  However, our premises are now Covid-Secure and staff have been returning since the end of August.  We are also now […]

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Citizens Advice Northumberland This is our Service Update  From Wednesday 18th March 9.00 am we will be suspending all of our face to face advice services until further notice. This includes all drop in, face to face appointments, outreach services and our face to face Help To Claim service. We will shift our face to[…]

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Despite improvements, people are still struggling to make a claim for Universal Credit and to meet their essential living costs such as rent, energy and food during the 5-week wait for their first Universal Credit payment. A new report – Impact of Claiming Universal Credit – published by local Citizens Advice offices in the North-East[…]

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Mr A approached Citizens Advice Northumberland for help when his Employment Support Allowance (ESA) payments stopped. Mr A worked for many years but after suffering a heart attack and stroke, which lead to a range of physical health issues and memory problems, he had to give up working and claim benefits. After Mr A completed[…]

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