We’re taking part in Big Energy Saving Winter. Find out how you can Check, Switch and Save on your energy bills today by visiting our campaign website www.bigenergysavingwinter.org.uk
Welcome back to our staff who have been returning to our premises throughout Northumberland. We had mobilised our staff earlier this year to work from home during the initial stages of the Covid-19 Pandemic. However, our premises are now Covid-Secure and staff have been returning since the end of August. We are also now […]
Important update on Childcare Matt Hancock, Secretary of State for Health and Social Care, has announced on 21 September 2020 that informal childcare for example grandparents looking after children, is now allowed for children under 14 or vulnerable adults where this is necessary for caring purposes Details about local restrictions can be found on Northumberland[…]
The government have changed the MOT legislation, extending your MOT’s that are due after 30th March for 6 months. For more details click here.
Citizens Advice Northumberland This is our Service Update From Wednesday 18th March 9.00 am we will be suspending all of our face to face advice services until further notice. This includes all drop in, face to face appointments, outreach services and our face to face Help To Claim service. We will shift our face to[…]
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Despite improvements, people are still struggling to make a claim for Universal Credit and to meet their essential living costs such as rent, energy and food during the 5-week wait for their first Universal Credit payment. A new report – Impact of Claiming Universal Credit – published by local Citizens Advice offices in the North-East[…]
Our Chief Executive Abi Conway is supporting the CEO sleepout by spending the night sleeping outside at the lovely (but cold) Alnwick Gardens in November to raise much needed funds to combat the plight of others who have to do this every night in dangerous and less salubrious surroundings. To donate to this fantastic cause[…]
Ms D was a single person with severe mental health issues. Ms D told us that she had accrued large debts whilst with her husband, but is solely financially and legally liable for them. Following her divorce, she has suffered with mental health issues and was using spending money as a coping mechanism and her[…]
Miss C lives alone in a private rented property and is in receipt of Universal Credit (UC). She was paying £108 per month direct from her UC for court fines which, after rent, left her with £44.29 to pay for food and household bills for a month. An adviser contacted the court to see if[…]
Mrs B had been unable to pay for her TV licence and the matter had been to court. She was visited by a bailiff and had allowed him access to her property. He insisted that she ask a family member for a loan of £100, which she did, and then told her that he would[…]
Mr A approached Citizens Advice Northumberland for help when his Employment Support Allowance (ESA) payments stopped. Mr A worked for many years but after suffering a heart attack and stroke, which lead to a range of physical health issues and memory problems, he had to give up working and claim benefits. After Mr A completed[…]
Citizens Advice Northumberland has been on the road helping local residents to save money on their energy bills as part of Big Energy Savings Week. Read the full story here.